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About Us

Why Choose Intelemark For Your Call Center Needs

Highest Converting Leads

Intelemark isn’t motivated by quantity, pushing targets into a meeting before they're ready or qualified. Instead, our agents focus on getting the highest quality leads for our clients.

In-Depth Research

Before placing a single call, we take the time to fully understand your brand, business model, value proposition and message, creating a strategic plan for a successful campaign.

Highest Quality Leads

The valuable business intelligence we collect creates an opportunity to have a meaningful conversation with your prospect, producing highly qualified leads, ready for conversion.

Dedicated North American Based Staff

Our agents are experienced, long-term team members based in the U.S. They are not paid by commission, solely focused on quality of the appointments they set, not quantity.

Experience

Our core management team has more than 90+ years combined experience providing sales support calling campaigns, lead generation and business development services, and outreach campaigns for B2B companies.

Savings

Our time-based, fixed-cost approach to lead generation can be between 30% and 50% less expensive than our performance-based competitors.

Increase brand engagement and foster brand loyalty.

Inbound Call Center Services

Optimize your customer interactions with our Inbound Call Center Service. Intelemark offers professional inbound call center services to handle customer interactions effectively and respectfully. Highly trained agents provide professional and efficient customer support through calls, chats, and social media interactions, tailored to match your brand presence.

From solving customer issues to driving sales, we ensure a seamless experience for your clients. With a comprehensive approach to understanding your brand and customers, we integrate people, data, and technology into your customer experience ecosystem.

Our inbound call center services include tech support, appointment scheduling, order processing,complaint handling, and inquiry management, ensuring a positive experience that increases brand engagement and fosters brand loyalty. Our scalable solutions and data-driven approach enable you to focus on your core business while we enhance your consumer engagement.

Achieve your business goals through proactive outbound call services.

Outbound Call Center Services

Elevate your customer outreach with our Outbound Call Center Service. Intelemark provides comprehensive outbound call center services to help businesses proactively connect with customers and prospects.

Our expert agents are proficient in sales calls, telemarketing, and market research, leveraging customer connections to drive value and sales, generate leads, and schedule appointments.

With our advanced technology and data-driven strategies, we offer tailored solutions that ensure effective communication with your prospects and clients. Available 24/7 and offering multilingual support, we enable you to expand your market reach and build lasting customer relationships. With extensive training specific to your business, our agents can handle high-volume outbound campaigns or provide long-term solutions tailored to your needs.

Our outbound services include scheduled callbacks, lead generation, appointment setting, and customer surveys, ensuring open communication channels and demonstrating commitment to your clients.

Outsource business processes so you can focus on your core competencies.

Comprehensive Outsourcing Services and Solutions

In addition to world-class inbound and outbound call center services, Intelemark offers a full suite of outsourcing solutions to streamline your business operations. Our services include AI automation, contact center software, customer acquisition, CX analytics, fraud prevention, cybersecurity, omnichannel solutions, and dedicated customer support.

Our expertise spans back-office processing, data entry, content moderation, image/video annotation, and more. We deliver tailored, scalable,cost-effective solutions across various industries that drive efficiency, growth, and customer satisfaction.

Intelemark’s innovative solutions leverage cutting-edge technologies, rigorous quality control, and robust security protocols to deliver unparalleled efficiency and accuracy. Whether you require virtual assistants, technical support engineers, or specialized domain experts, our flexible engagement models ensure seamless integration into your existing workflows, enabling you to focus on your core competencies while they handle the rest. For detailed information on each service, feel free to contact us.

  • Content Moderation
  • Customer Care
  • Customer Experience Management
  • Customer Service
  • Financial Solutions
  • Interactive Voice Response
  • AI Automation
  • Contact Center Software
  • Customer Acquisition
  • CX Analytics
  • Digital and CX services
  • Fraud Prevention and Cyber Security
  • Omnichannel Solutions
  • Information Technology Services
  • Office Support Services
  • Sales
  • Social Customer Care
  • Social Media
  • Technical Support
Expertise You Can Trust

22 Years Generating Revenue

We are impressed with results, not unverifiable numbers.

Intelemark’s verifiable numbers – 22 years of putting clients in front of desired buyers with our proven processes.

The only number that matters is the revenue Intelemark generates for you.

We Deliver Results

Serving a Wide of Range of Industries

Healthcare

Technology

Financial

Education

Education

Marketing

Consulting

Manufacturing

& More

Happy Clients

What People Are Saying About Intelemark

  • Eugene B.
    Leading Medical Bill Audit Company
    Intelemark has exceeded my expectations and I now consider them an important part of my own sales team.
  • Jill R.
    Healthcare Software Provider
    The number of appointments generated by Intelemark has increased the number of proposals in our pipeline and we could not be happier!
  • Ann R
    Global Training Company
    I would truly rate Intelemark as one of the best outsourced vendor options that I have ever managed.

  • Dan Cheetham
    National Electrical Supplier
    “Their calls have been seamless — they act and operate as if they’re an extension of our company.”
  • Phil Trent
    Hospital Consultancy Firm
    "Their callers are very experienced in the healthcare industry and are able to connect with business leaders."

Ready to Grow?

We will help you fill your pipeline and achieve your sales goals!

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We look forward to doing business with you.

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